UK Police Outsourcing Calls to India

The UK seem to really be set in following in America's footsteps. They should see us as a method of failure, not improvement. UK police forces are now mulling over 200 companies, along with IBM, for the contracts to handle their large volume of calls. No one knows if all those people behind the phones now will ultimately lose their jobs, but we all know how that goes. If you call a police switchboard with a rather big problem, and you get someone in India, how is that going to make you feel?